Employment Opportunities

Job Openings: Deposit Operations Associate, Jefferson Green Way

Duties:

Role:  

Provide information and assist members who have inquiries about Deposit Services.

Performs various administrative functions related to ACH Services, Share Draft Services, Billing Tree bill pay transactions and Remote Deposit Capture transaction.

Functions and Responsibilities:

• Processes daily exception reports, print and mail NSF notices, fulfill check copy requests, process adjustments for encoding errors.
• Dormant Account reports
• Zelle maintenance
• ACH/Payroll deduction processing
• Payroll exceptions
• Death notices
• ACH Originations
• Communicates with members concerning transactions involving their account; overdrafts, account closings, charges and fees, transfer of funds, etc.
• Processing daily cashier check register
• Member check orders
• Fraudulent claim processing
• Abandoned property escheatment tasks
• Stop payment requests
• Processing and review of mobile deposits
• Processing of member credit card payments
• Process other products - Billing Tree (debit/credit card payments) and Remote Deposit Capture.
• Process check orders, file check orders. Reconcile check printer statement.
• Provides backup to others in Deposit Operations department.
• Answer incoming phone calls to the credit union as needed.
• Monitor and answer the credit union's general email account.
• Enter and verify outgoing wire transfers.
• Cross sell other Credit Union services.
• Performs other job related duties as assigned.

Requirements:

Knowledge and Skills:

• Experience: One year to three years of similar or related experience.
• Education: A high school education or GED.

Interpersonal Skills:

• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Misc Comments:

Benefits:

• 401(k) matching
• On-the-job training

How to Apply

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