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Attention Virtual Branch Next And Mobile App Users

Fingerprint and Face ID is now available in the Mobile App!

Click the button below for information about the recent online banking update.

Click Here For ImportantĀ Details

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VIRTUAL BRANCH NEXT

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Online Access Platform Is Now Virtual Branch Next As Of Thursday, March 21
 

Current Online Access and Mobile App Users:  IMPORTANT--What You Need To Know

  • Online Access Users (web site log in): Click here for first-time log-in instructions
    Mobile App Users: Click here for first-time log-in instructions
     
    (Note: you only need to set up your new Logon ID and Security Code via one of the above. Your new Logon ID and Security Code will be the same for both the Mobile App and Virtual Branch Next at our web site.)
     
  • As disclosed in the lead-up to the platform migration, any recurring scheduled transfers which had been built in Online Access did not carry over into the new platform.
    • These will need to be re-built in Virtual Branch Next.  Click here for further instructions.  
      Note that scheduled direct deposits/payroll deductions are not affected by this platform change. Additionally, payments set up in BillPay were also unaffected. 
  • Any Account Alerts which had been built in Online Access will need to be re-set in Virtual Branch Next.

 

Questions
If you have questions after reviewing the linked instructions above, our vendor has established a help line to assist you:  833-971-1868 is available Monday through Friday from 8 am - 9 pm EST.

 

Whether you want to access your Autotruck accounts from your desktop computer, smartphone or tablet you want the same features and easy-to-use experience across all digital platforms.

Virtual Branch Next is built with smart architecture, making it easy to navigate on all your devices. The clean, contemporary landing page features one-click access to all accounts, recent transactions, upcoming scheduled transfers, BillPay and even your credit score with built-in Credit Sense.

• Virtual Branch Next offers enhanced alignment between online access and the Mobile App experience and will make it easier for you to access on a mobile device. 

• It offers an Insightful set of financial tools combining your entire financial picture.

 

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