FRAUD ALERT - April 2013
Financial Institutions in the Louisville Area Currently
Experiencing High Amounts of Debit Card Fraud
Financial institutions in the Louisville area are experiencing high volumes of debit card fraud. It is important for you to do your part to protect yourself by monitoring your account for fraudulent activity on a regular basis. Additionally, all AFCU debit cards are protected by ENFACT, a 24/7 fraud monitoring service that detects unusual spending patterns.
If you notice a fraudulent charge on your account, please notify us immediately by calling (502) 459-8981 or (800) 554-8969.
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Effective Immediately: Notice Of Change
Regarding Funds Availability
Special Rules For Deposits Made At ATMs
Our ATMs. For ATMs that we own or operate, the general policy is modified as follows. The first $200 of your deposit (cash or checks) will be available for withdrawal on the first business day after the business day of deposit. The remaining funds will be available on the second business day after the day of deposit. These machines can be identified as either being on the premises of an AFCU branch office or being branded as operated by Autotruck Financial Credit Union.
ATMs not owned by us. Funds from any deposits (cash or checks) made at ATMs that we do not own or operate may not be available until the fifth business day after the day of deposit. This includes any other machine where deposits are accepted.
Membership in Autotruck Financial Credit Union is now open to anyone, who lives, works, worships, or attends school in the KIPDA Area Development District (the counties of: Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, Trimble) and in the Barren River Area Development District (the counties of: Allen, Barren, Butler, Edmonson, Hart, Logan, Metcalf, Monroe, Simpson and Warren), and members of their immediate family regardless of their residency.
AFCU's FRAUD NOTICE...
Be alert about fraudulent e-mails and/or phone calls asking you for your Autotruck account information. Autotruck will never e-mail or phone a member and ask for Account numbers, Social Security numbers, Debit Card numbers, Credit Card numbers or any other confidential information. WE ALREADY HAVE IT.
For more information on how to protect your identity click on the Identity Theft button on the right of this page.
Fraud Email Phishing Alert...
The National Credit Union Administration (NCUA) is reporting recently simulated NCUA email boxes. The fraudulent emails solicit credit union member participation in an Online Survey or Member Survey, and promise compensation of $40 as an inducement to respond to the email.
The emails are fraudulent, and may be an attempt to obtain confidential member information. NCUA does not solicit such information from credit union members. This is a phishing activity with no NCUA activity or approval. If you have received these emails please do not respond. If you have any questions or concerns please email NCUA at firstname.lastname@example.org. (Do not email sensitive member information, such as account numbers, social security numbers, etc... when contacting the NCUA).
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Attention NetBranch Users
We utilize a security feature for your NetBranch access called Multi-Factor Authentication (MFA). MFA is a security system providing additional protection for online data by offering another layer of security beyond your standard password authentication. MFA helps guard against fraudulent online activities like phishing scams and identity theft. To learn more about the benefits of MFA and how it works click on the link below.
Frequently Asked Questions
NOTICE OF CHANGES IN TEMPORARY NCUA INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS
All funds in a "noninterest-bearing transaction account" are insured in full by the National Credit Union Administration through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to members under the NCUA's general share insurance rules.
The term "noninterest-bearing transaction account" includes a traditional share draft account (or demand deposit account) on which the insured credit union pays no interest or dividend. It does not include any transaction account that may earn interest or dividends, a negotiable order of withdrawal ("Now") account, money-market deposit account, and interest on Lawyers Trust Account ("IOLTA"), even if share drafts may be drawn on the account. For more information about temporary NCUA insurance coverage of transaction accounts, visit www.ncua.gov.